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Certain Activites have strict Health & Safety Regulations with regards to Age, Height and Footwear. Please ensure that you have read the individual activity infomation thoroughly to avoid disappointment, in particular

The Sky Net, Splash Park, Adventure Paddle Boats

Closed in shoes/Trainers are required for - The Sky Net & Paddle Boats.

• Tickets include access to all onsite activities (excluding Santa's Grotto, Roller Skating & Snow Globe ).
• Please note that tickets will be held for approx. 15 minutes from your booked arrival time, after which admission will depend upon capacity at the site upon your arrival.

• Once Purchased, tickets are non-refundable or transferable and cannot be cancelled

• Please be advised that a non-refundable booking fee of 50p applies per transaction (excluding members)
• Certain activities have strict Health & Safety Regulations with regards to Age, Height and Footwear. Please ensure that you have read the individual activity information thoroughly.
• Organisers/carers are relied upon to consider the suitability of the venue and to provide adequate supervision for their clients/persons in their care. 

• A family ticket is valid for 2 adults and 2 children, or 1 adult & 3 children - Please select the correct ticket type for your family. All family members must be present at the same time to gain entry.
• Organisers/carers are relied upon to consider the suitability of the venue and to provide adequate supervision for their clients/persons in their care. 
• Persons under the age of 16 must be accompanied by a responsible adult, aged 18 or over and children must be supervised at all times around the park.
• Concession tickets are for students (withvalid ID) or seniors aged 60+.
• Disabled guests pay full price, but can bring an essential adult carer for free. Carer tickets cannot be booked online, please show proof of entitlement upon arrival.

Please note: Attractions may need to close without warning due to inclement weather, maintenance, or for circumstances beyond our control. You are advised to check in advance of your visit.

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