Tyg Ltd Privacy Policy
Tyg Ltd has created this privacy statement in order to demonstrate our firm commitment to the privacy of the personal details that you provide to us when using this web site (“Site”). When you use the Site, you are consenting to the practices set forth in
this Privacy Policy.
Your IP Address
We may use your IP address to help diagnose problems with our server and toadminister the Site. Your IP address may also be used to help identify you and to gather broad demographic information about you. Your IP address may also be used to assist
in the detection of fraud and we may pass this information to the police.
Our Security Precautions
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use high grade 256 bit industry standard Secure Server Software (SSL) encryption for your transactions with us. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the internet.
Cookies
A cookie is a small file that is automatically issued to your computer when you enter our Site and which is stored by the browser on your computer’s hard drive. Cookies identify your computer, not the individual user of your computer. Cookies store some basic information that helps us to identify if a user of your computer has visited the Site before and if you have provided us with some personalised information. Our Site uses cookies to keep track of what you have purchased. We use cookies to deliver content specific to your interests, to save your password (if you have supplied us with one) and so we can inform you if you have made multiple bookings for specific events on our Site. You can disable cookies or set your browser to alert you when cookies are being sent, but if you choose to do so you may not be able to access some areas of the Site.
Information We Request Directly From You
Our Site’s registration forms, order forms, surveys, competitions and prize draws require you to give us personal information (like your name, address and/or email address). If you are ordering tickets, you will be asked to provide financial information (like you account or credit card numbers).
How We Use Personal Information
Tyg Ltd's Relationship With The Attractions - Tyg Ltd provides a software licence to attractions to enable them to sell and market their tickets online. It does not own, manage or organise those attractions or events, but the owner, manager or organiser has agreed to use the Tygit system licence to market and sell their tickets. Whenever you purchase a ticket from this website, you are purchasing that ticket from the owner, manager or organiser of the attraction or event, and that contract is subject not only to these terms and conditions, but also to any terms, conditions or policies imposed by the attraction or event in question. If you wish to familiarise yourself with the terms, conditions and policies of the attraction or event before you commit to purchasing your tickets, please contact the attraction or event organiser direct. We do not have any role
in setting ticket prices and we do not have any control over the quality of the attraction or event for which you have purchased tickets. Any complaints about ticket prices or the quality of the attraction or event should be directed to the attraction or the event organiser. If gift aid is applicable, you can agree to apply it to your purchase. In this case, your personal information will be used by the relevant Attraction Affiliate so they can reclaim your Gift Aid amount from the relevant Government Department. In all other circumstances your personal information may be shared between Tyg Ltd and its Attraction Affiliate for the particular event for which you are buying tickets in accordance with this Privacy Policy and Tyg Ltd’s contractual relationship with the
Attraction Affiliate. Your personal information may be used by Tyg Ltd to contact you by post, phone or by email when necessary in connection with transactions entered into by you on the site. The Attraction Affiliate may use your information for their own future promotional purposes for their attraction. In addition Tyg Ltd or its Attraction Affiliates
may contact you by post or by email, with information or offers regarding upcoming events, products, services or customer surveys. If you wish your information to be used in this way or any additional contact to be made, you are given the opportunity to opt-in during the purchase process. by ticking the identified box. Our site also provides users the opportunity to opt-out, at a later date.
1. Users can send an email to info@tygit.com
2. Users can log onto their account on tickets.tygit.com to update their details.
3. Users can send mail to the following postal address: Tyg Ltd Admin team,
Muncaster Castle, Ravenglass, Cumbria. CA18 1RQ.
Tyg Ltd does not sell names, e-mail addresses or any other customer profile information to other third parties. Nor do we have any intention of doing so in the future.
How We Use Financial Information
Financial information that is collected is used to authorise payment and bill you for products and services. When you make a purchase on the Site, your consent is given to provide your financial or personal information to those third parties necessary to process your transactions with us, such as credit companies, banks and the companies that handle shipping on our behalf. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Except as provided above, we will not share financial information with third parties without your prior consent.
Disclosure of Your Personal Information and Financial Information in Compliance
with Laws
You should be aware that we may release your personal information or financial information when we believe it is necessary to comply with laws or regulations, to assist law enforcement, to enforce the terms under which you transacted with Tyg Ltd, or to
protect the rights, property or safely of Tyg Ltd, users of the Site or others.
Transfer of Personal Information In Event Of Sale Of Tyg Ltd Or Its Assets
In the event that Tyg Ltd is sold, or transferred some of its assets to another party, your personal information could be one of the transferred assets. If your personal information is transferred, use of your personal information will remain subject to this privacy policy. Your personal information will be passed on to a successor in interest in the event of liquidation or administration of Tyg Ltd.
How We Use Demographic Information
Demographic information is statistical data about our purchasers’ age, gender, location etc. We use this demographic information to tailor our Site to the interests of our users. This information may be shared with advertisers only on an aggregate basis so that they can tailor their advertisements to the appropriate audience. “On an aggregate basis” means that your personal details would not be identifiable in the demographic information that we may use with advertisers.
Others Sites/Third Party Vendors and Their Privacy Policies
This Site may contain links to other web sites. Tyg Ltd is not responsible for the privacy practices or the content of such web sites or for the privacy policies and practices of other third parties, and so you should be careful to read those web sites’ privacy
policies independently. If you have any questions or concerns about this privacy statement, you can contact us
at info@tygit.com